Our Team is Growing!
We are hiring!

We're Looking for a Marketing Assistant and Community Manager

We’re so excited that you’re interested in joining our team here at The Uncaged Life! Read on to learn more about us.

The Uncaged Life

Our business is based around helping people build remote businesses, so this is an entirely virtual position. This means you get to work from home, with no pants on (but if you’re the right fit for us, you’ve been living that Uncaged life for a while and are more than comfortable working remotely).

Our main offer is Uncage Your Business, a coaching program that helps new life coaches, solopreneurs, and other service based businesses get clear, get confident, and get clients! We have worked with 1000s of incredible students and our company has slowly and steadily been growing and is on track to hit $!M in revenue next year.

We really believe that the work we do here at Uncaged is changing the world by create careers that they are passionate about, that help other people, and that allow them to live whatever their version of Uncaged is. We hope you share this mission.

To learn more about the company, check out https://theuncagedlife.com/

Our aim is to foster an environment in our paid programs and free community where everyone feels valued, supported and inspired to achieve their business goals. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender identity and expression, sexual orientation, migratory status, disability/abilities, and socioeconomic background. We actively invest in our own learning to help us build an anti-racist, anti-oppressive, equitable, inclusive company. We believe Black Lives Matter. We stand for LGBTQIA+ rights. We do not believe that Hilary Clinton eats babies or that Covid doesn’t exist. We invite you to apply if you share these values!

 

The Uncaged Life Team Experience

  • You’ll have a ton of autonomy. You will have the opportunity to work on your own and really define your role. We also encourage you to bring your ideas to the table if you know a better way to do something -- we’re all ears and value your feedback and expertise! While we have a vision for the business and brand guidelines, we’re always open to doing things better! If you have specific expertise in something, let us know! We count on you to be part of making your piece of the pie run smoother and better!
  • Our office is virtual...which means you can wear yoga pants, pajamas, or whatever you feel most comfy in. Feel like you need to wear your hair up and no makeup to our meetings? Or maybe even turn the video off? Awesome! Do it. The idea is that you show up as YOU and bring all of you to the table. You’re probably already used to this as someone who’s used to working remotely, but it’s still worth mentioning a plus!
  • We’re not big on stress. So, while we will expect you to work efficiently and get things done, we focus on open communication and getting things done right the first go around. Once you're trained up, we are not big on double checking your work or having a bunch of back and forths just to get a task done - we would love for you to take charge and get ‘er done the best way you know how!
  • The hours are super flexible (within reason obviously!).We’ll work with your schedule to get a routine that works for you and us. You'll need to be available between 9-2pm PST with flex time the rest of the time. We work flexible hours sometimes so we understand needing to work nights or weekends here and there for work that doesn't require a back and forth with us (like batching social content) - so whatever works for your schedule, as long as you can be available for those core hours
  • We’re a great team to be a part of. We are quickstarts, so there’s not a ton of boring meetings, egos that bottleneck good ideas, or wasted time (ours or yours!). You’ll have a ton of autonomy while being part of, learning from, and supporting an all-women team that serves a mainly female client base as we continue to scale and grow The Uncaged Life.

Now let's talk about what we're looking for in you:

Our team is what makes The Uncaged Life live and breathe, and with that in mind we have expectations!  Here’s what’s important to you if you’re a good fit for the team: 

  • You’re a strong communicator. You’re a self-starter and understand the importance of two way communication. You’re ok asking questions, pushing back, and don’t have a problem stepping up to make suggestions on how to be more efficient or productive. That means you have no problem updating us on what you’re working on without being asked. You enjoy filling us in on things and sharing what you’re seeing or thinking in your role. You’ll have autonomy in your role, but we also need to be in the know. 
  • You have a positive attitude and like to be part of a team. We’re not necessarily looking for the life of the party or someone that’s overly happy and crazy positive (we hate toxic positivity and tend more towards real/no BS/ down to earth vibes)... but we are looking for someone who will show up, do the best you can on any given day, and be real with us about what's going on if things aren't peachy keen for you.  You love being part of a team that gets shit done, AND you love that we are human and understand that life happens 
  • You have a sense of urgency... within reason. We are not saving lives over here. We expect you to have a reasonable sense of urgency when it comes to your tasks and responsibilities. You're able to prioritize tasks based on company priorities. We don’t expect you to finish everything immediately when it’s assigned to you. But we do have reasonable expectations of work/life balance and expect you to have a solid understanding of priorities and manage your time effectively (and bring it to us if something needs to shift)
  • You're flexible and understand your role. We work to be as clear as possible of what’s expected of you, and what your job consists of. However, we do expect you to step up and truly own your role. That means asking questions, being dedicated, and determined in your position - it also means, keeping us in the loop if you won’t be available or if you aren’t clear on something.
  • You’re proactive and hold yourself and accountable. We’re all human, and that means mistakes happen and that’s how we learn. We’re not unreasonable about this nor are we micromanagers, so it’s important that you’re someone that’s aware of their strengths and weaknesses and demonstrates personal responsibility. We’re looking for someone who can own their mistakes and come to us with solutions.
  • You’re committed to this role. We understand what it’s like to be excited about business - maybe you've even dabbled with your own in the past! We are looking for people that are dedicated to the role and are not looking to go off and start their own business right now.  If that’s what your goal is in the next few months or year, wonderful --  but it’s not a good fit for us! However, if you have been a business owner in the past and LOVE the marketing part but HATED being the face of the business - you will love this role!
  • You need to be a person who loves to deliver remarkable customer experiences. You will be emailing and messaging with customers and the team. You need to enjoy talking with people and giving/getting direction and are able to do it with love and empathy...even if you’re having a shit day. We don't believe the customer is always right, but we do believe in delivering that news to them with empathy, compassion, and a caring tone.
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In a Nutshell…

In short, your role here is to help us drive the mission of The Uncaged Life forward and to have fun at work and learn and grow in the process.

What we don’t expect is perfection for you to qualify for the job. Tools are teachable, but we do expect you to have a solid understanding of the online business world and are willing to be part of a growing, Uncaged business.

We want you to be excited about diving in and getting things done for someone else’s business. We expect intelligence, energy, organization, resourcefulness and a get-it-done attitude. 

A few more important bits. Please only apply if these all describe you…

  • You are Canadian and want to work as a Full-Time employee.
  • You can work from wherever is most comfortable -- but we need you to be online from 9-3pm PST
  • You have a solid working knowledge of the role you’re applying for.
  • Because this is a virtually based position, you must have access to a computer and STRONG internet connection (we love location-independent work, but this role may not be for you if you're working from a hut in Bali with spotty wifi)
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Role: Virtual Assistant specializing in Marketing and Community Management

Full-Time Employee 40 Hours a week

Reporting to: Director of Operations

Salary Range: $50,000 - $53,000 CAD

Location: Remote, Canadian applicants only, available between the core hours of 9am-3pm PT

Start Date: January 3, 2022 (or flexible)

Applications Accepted Through November 30th, 2021

 

ABOUT THE MARKETING AND COMMUNITY MANAGEMENT VA POSITION

The Uncaged Life® is looking for a full-time Marketing and Community Management Assistant to support the growth of the business and overall social media efforts, as well as Customer Service. Under the direction of our Director of Operations (DOO), the goal of this role is to strengthen our brand and increase organic growth by being present and engaging on our social media platforms, as well as nurture and support the sale and delivery of our programs through impeccable customer service. The candidate that joins us will be social media obsessed and have a strong desire to learn how to improve brand quality and increase growth through various social platforms. This is the perfect opportunity for someone who has a passion for Digital Marketing, Community Building, and helping creating an empowering enrollment experience for prospective students.

The role is full-time, fully remote, and flexible; however, due to the nature of the employment, we are only able to hire Canadian residents.

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YOU’RE PERFECT FOR THE UNCAGED LIFE IF...

  • You LOVE all things social media.
  • You are a strong communicator (both verbal and written).
  • You are eager and excited to learn how to leverage digital marketing in online business.
  • You have a strong desire to learn the nuances between various social media platforms (Facebook, Pinterest and Instagram) to increase brand visibility
  • You have the ability to read an old blog post and repurpose the content for a stand alone post.
  • You can learn a CEO’s “voice” and create content around it.
  • You have a creative eye and love whipping up graphics in Canva (or are eager to learn how).
  • You have strong attention to detail.
  • You are systematic and think in processes so you can work efficiently.
  • You are an independent worker and have the ability to effectively take direction and run with ideas.
  • You love engaging on social media.
  • You enjoy administrative and support work that makes the engine run.
  • You are savvy and are comfortable working in tools that leverage digital marketing.
  • You are coachable and open to feedback - you understand it’s how we grow!
  • You are creative and enjoy bringing new ideas to the table.
  • You are curious, ambitious and optimistic.
  • You are resourceful.
  • You are able to stay up to date on the latest social media trends.
  • You are thoughtful, lead with kindness, and give grace to yourself and others.
  • You are not afraid of sales conversations.

 

RESPONSIBILITIES

Social Media Marketing
  • Create on-brand graphics in Canva for daily social prompts (using our brand templates)
  • Create and Schedule all social media posts
  • Find creative ways to repurpose content across all platforms
  • Monitor Social Platforms and engage, comment, respond to DMs, and keep our community jazzed about what we are doing
  • Experience writing compelling social media content and repurposing content 
  • Experience working with Canva, WordPress, Tailwind, ActiveCampaign, and GSuite, preferred
  • Understanding of content marketing tactics, such as SEO, digital advertising and social media marketing 
  • Creative writer and storyteller. Your writing doesn’t feel like marketing
  • Excellent communication skills, both written and verbal, and solid project management abilities
  • Ability to manage multiple projects simultaneously and effectively prioritize to manage competing demands
  • Advanced grammar and copy-editing skills
Facebook:
  • Monitor our Facebook communities and our FB business page (organic)
  • Build and monitor engagement in our FB group
    • comments/threads/monitoring DMs
  • Schedule posts
  • Approve people coming into the group
  • Add new emails from the group to the email list
  • Create FB events based on our Marketing calendar
  • Monitor, maintain, and uphold the FB group guidelines
  • Invite people to like our FB page
  • Knowledge of Facebook ads is a bonus but not required
Pinterest:
  • Schedule pins in Tailwind
    • schedule Becca's content to her own boards as well as external boards and Tailwind groups
    • schedule other relevant content within Tailwind to Becca's account
  • Implement new strategies on Pinterest including creating story pins and/or other newer Pinterest strategies
  • Update and/or create additional Pinterest images for popular posts, opt-ins, etc.
  • Willingness to learn and stay up to date on Pinterest trends
  • Potentially run Pinterest ads
Instagram:
  • Repurpose content from other platforms and publish to Instagram
  • Daily engagement 
    • comments/threads/monitoring DMs
  • Create story graphics and schedule them to Instagram
  • Schedule Instagram stories + content
  • Find creative ways to grow our following (Instagram takeovers, etc)
  • Selling in the DMs
Podcast Coordination:
  • Pitching, responding, coordinating, scheduling of podcast interviews
  • Podcast guest communications (reviewing and responding if they'd like to be a guest on our podcast once we launch,  or Becca to be a guest on theirs)
  • Field podcast requests
  • Reply to requests with a templated email
Administration:
  • Event/promotional collaboration coordination: reviewing email requests, gathering information to present to Becca, scheduling interviews as needed, receiving social/email copy for promotions, communicating the plan to our DOO and Content Creator
  • Organize the content database
  • Documenting and following processes, SOPs
  • Inbox Management - Organizing and tagging all emails in the inbox
  • Customer Service email responses
  • Respond to Sales Emails - Promptly responding to any inquiries about our program Uncage Your Business, handling objections and answering prospective students questions, using sales training as a ‘template’ for responses
  • Collections  
Other:
  • Proactive and always looking for more marketing strategies that can be created or improved.
  • Gather testimonials and find creative ways to use them in our marketing.
  • Deliver well ahead of deadlines.
  • Researching and understanding our unique position in the market.
  • Seeking out information about our target market by reading what’s current in the industry.
  • Proactively studying online marketing strategies and keeping up with the shifts in this entrepreneurial space.
  • Display a great, positive attitude, and is open to feedback and suggestions.
  • Pivot quickly and is communicative of hold ups in projects.

The above is not all-inclusive and certain tasks and responsibilities may arise that are not listed here.

Systems & SaaS we use at The Uncaged Life

Knowing all of these tools are a plus, but it’s not imperative. You should have a decent understanding of many though to be considered for this role. We’re happy to train on some!

  • ActiveCampaign 
  • AccessAlly
  • BeaverBuilder
  • ClickUp
  • Chatra
  • Deadline
  • GSuite: Google Docs, Gmail, Drive
  • LastPass
  • Loom
  • PayPal
  • Thrivecart
  • Slack
  • Stripe
  • Voxer
  • WordPress
  • Tailwind
  • Zoom
  • And there's almost always a chance there will be more 😂

Application instructions

We will be closing applications at 8pm PDT/11pm EDT on Tuesday, November 30th. Don’t wait to apply, last time we hired someone we had to close the application process early because so many people applied!

Interviews will be held the week of December 6th.

Please note, we get hundreds of applicants for this role, so unfortunately we will not be able to reply to everyone. You will be contacted only if you are chosen for an interview. Thank you for understanding and your interest in working with us!

Ready? We can’t wait to hear from you!

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