Our Team is Growing!
We are hiring!
We're Looking for an Operations Assistant
We’re so excited that you’re interested in joining our team here at The Uncaged Life! Read on to learn more about us.
The Uncaged Life
Our business is based around helping people build remote businesses, so this is an entirely virtual position. This means you get to work from home, with no pants on (but if you’re the right fit for us, you’ve been living that Uncaged life for a while and are more than comfortable working remotely).
Our main offer is Uncage Your Business, a coaching program that helps new life coaches, solopreneurs, and other service based businesses get clear, get confident, and get clients! We have worked with 1000s of incredible students and our company has slowly and steadily been growing and is on track to hit $!M in revenue next year.
We really believe that the work we do here at Uncaged is changing the world by creating careers that they are passionate about, that help other people, and that allow them to live whatever their version of Uncaged is. We hope you share this mission.
To learn more about the company, check out https://theuncagedlife.com/
Our aim is to foster an environment in our paid programs and free community where everyone feels valued, supported and inspired to achieve their business goals. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender identity and expression, sexual orientation, migratory status, disability/abilities, and socioeconomic background. We actively invest in our own learning to help us build an anti-racist, anti-oppressive, equitable, inclusive company. We believe Black Lives Matter. We stand for LGBTQIA+ rights. We do not believe that Hilary Clinton eats babies or that Covid doesn’t exist. We invite you to apply if you share these values!
The Uncaged Life Team Experience
- You’ll have a ton of autonomy. You will have the opportunity to work on your own and really define your role. We also encourage you to bring your ideas to the table if you know a better way to do something -- we’re all ears and value your feedback and expertise! While we have a vision for the business and brand guidelines, we’re always open to doing things better! If you have specific expertise in something, let us know! We count on you to be part of making your piece of the pie run smoother and better!
- Our office is virtual...which means you can wear yoga pants, pajamas, or whatever you feel most comfy in. Feel like you need to wear your hair up and no makeup to our meetings? Or maybe even turn the video off? Awesome! Do it. The idea is that you show up as YOU and bring all of you to the table. You’re probably already used to this as someone who’s used to working remotely, but it’s still worth mentioning a plus!
- We’re not big on stress. So, while we will expect you to work efficiently and get things done, we focus on open communication and getting things done right the first go around. Once you're trained up, we are not big on double checking your work or having a bunch of back and forths just to get a task done - we would love for you to take charge and get ‘er done the best way you know how!
- The hours are super flexible (within reason obviously!).We’ll work with your schedule to get a routine that works for you and us. Preference given to someone who can be available sometime between 9-2pm PST.
- We’re a great team to be a part of. We are quickstarts, so there’s not a ton of boring meetings, egos that bottleneck good ideas, or wasted time (ours or yours!). You’ll have a ton of autonomy while being part of, learning from, and supporting an all-women team that serves a mainly female client base as we continue to scale and grow The Uncaged Life.
In a Nutshell…
In short, your role here is to help us drive the mission of The Uncaged Life forward and to have fun at work and learn and grow in the process.
What we don’t expect is perfection for you to qualify for the job. Tools are teachable, but we do expect you to have a solid understanding of the online business world and are willing to be part of a growing, Uncaged business.
We want you to be excited about diving in and getting things done for someone else’s business. We expect intelligence, energy, organization, resourcefulness and a get-it-done attitude.
A few more important bits. Please only apply if these all describe you…
- You can work from wherever is most comfortable -- preference given to those who can be online 2 hours per day between 9-2pm PST.
- You have a solid working knowledge of the role you’re applying for.
- Because this is a virtually based position, you must have access to a computer and STRONG internet connection (we love location-independent work, but this role may not be for you if you're working from a hut in Bali with spotty wifi)
- Preference given to those in North American time zones
- Preference give to Canadians as we are currently an all-Canadian company and love supporting our local economy. This role has the potential to shift into an employee role if we are both on board. Other applications will still be considered though, so please apply!
Role: Operations Assistant
Part-Time Contractor, 5-10ish hours/week
Reporting to: Director of Operations
Compensation: Starting at $30/hr CAD
Location: Remote, Applicants in North American time zones only please, available between the core hours of 9am-3pm PT
Start Date: July 11th, 2022
Applications Accepted Through June 23rd, 2022
ABOUT THE OPERATIONS ASSISTANT POSITION
The Uncaged Life® is looking for a part-time Operations Assistant to support the growth of the business and the day-to-day maintenance and tasks. Under the direction of our Director of Operations (DOO), the goal of this role is to keep our operations running smoothly and our CEO not tied down so she can focus on coaching our students. The candidate that joins us will be tech-savvy and have a strong desire to grow with the company. This is the perfect opportunity for someone who has a passion for the back-end (operations) of a business and does not want to be a face or marketing part of a company.
YOU’RE PERFECT FOR THE UNCAGED LIFE IF...
- You are a strong communicator (both verbal and written).
- You are tech-savvy and resourceful.
- You are in love with checklists and are comfortable with project management tools.
- You are empowered when given responsibility and run with it.
- You are detail-oriented and you have a keen eye for it.
- You are super-efficient and know how to get things done!
- You are able to emotionally regulate and bring a sense of humor to the team.
- You are a learner at heart and professional development has become innate.
- You are proactive + organized.
- You have strong attention to detail.
- You are systematic and think in processes so you can work efficiently.
- You are an independent worker and have the ability to effectively take direction and run with ideas.
- You are coachable and open to feedback - you understand it’s how we grow!
- You are creative and enjoy bringing new ideas to the table.
- You are curious, ambitious, and optimistic.
- You are resourceful.
- You are thoughtful, lead with kindness, and give grace to yourself and others.
RESPONSIBILITIES
- Creating/Updating campaigns/automations in ActiveCampaign
- Managing products in ThriveCart
- Creating/Updating landing pages
- Creating pop-ups for landing pages
- Creating/Updating Deadline Funnels
- Troubleshooting student access issues
- Manage calendar meetings between the coaching team and students
- Supervise billing and accounting
- Prepare Podcast or Videos for weekly distribution
- Credit Card Dispute Resolution (chargebacks) and update systems as necessary
- Review email materials and blog posts prior to distribution for accuracy
- Scheduling weekly emails and blog posts
- Updating the websites
- Adding HelloBars to the website
- Creating meetings and webinars in Zoom
- Downloading Zoom recordings and uploading to GDrive
- Upload and organize testimonials in GDrive
- Creating/Updating SOPs
Other:
- Proactive and always looking for more processes that can be created or improved.
- Checking links on website and emails.
- Deliver well ahead of deadlines.
- Display a great, positive attitude, and is open to feedback and suggestions.
- Pivot quickly and is communicative of hold-ups in projects.
The above is not all-inclusive and certain tasks and responsibilities may arise that are not listed here.
Systems & SaaS we use at The Uncaged Life
Knowing all of these tools are a plus, but it’s not imperative. You should have a decent understanding of many though to be considered for this role. We’re happy to train on some!
- ActiveCampaign**
- AccessAlly
- BeaverBuilder
- ClickUp
- Chatra
- Deadline Funnel
- GSuite: Google Docs, Gmail, Drive
- LastPass
- Loom
- PayPal
- Thrivecart
- Slack
- Stripe
- Voxer
- WordPress
- Tailwind
- Zoom
- And there's almost always a chance there will be more
Application instructions
We will be closing applications at 8pm PDT/11pm EDT on Thursday June 23rd. Don’t wait to apply, last time we hired someone we had to close the application process early because so many people applied!
Interviews will be held the week of July 4th.
Please note, we get hundreds of applicants for this role, so unfortunately we will not be able to reply to everyone. You will be contacted only if you are chosen for an interview. Thank you for understanding and your interest in working with us!
Ready? We can’t wait to hear from you!
